Bridging the Digital Divide: Free Internet for Knox County Students through KUB's New Initiative


In today's digital age, reliable internet access is crucial for students' education. Recognizing this need, the Knoxville Utilities Board (KUB) has launched a new initiative to provide free internet access to eligible students in Knox County. This program, funded by the City of Knoxville and Knox County, aims to ensure that every student has the tools they need to succeed academically.

Bridging the Digital Divide: Free Internet for Knox County Students through KUB's New Initiative


Understanding the Need


Since 2021, every Knox County Schools student has been equipped with a district-provided laptop. However, many families struggle to afford internet service, creating a significant barrier to effective online learning. The KUB's ConnectED program addresses this issue head-on by offering free high-speed internet to qualifying households.


Eligibility and Application Process


To take advantage of this opportunity, families need to meet specific criteria and follow a straightforward application process. Here’s how it works:



Eligibility Requirements


1. Residency and Service Area: The household must be located within KUB's service territory, including the City of Knoxville or Knox County. KUB Fiber must be available at the residence, with current coverage in Rocky Hill, Parkridge, Halls, Fourth and Gill, House Mountain, South Knoxville, and West Hills. You can check your address's eligibility using the KUB Fiber Availability .

  

2. Income Requirements: Households must either meet income requirements—set at or below 200% of federal poverty guidelines or 80% of the area median income—or be enrolled in a qualifying program.

  

3. Student Enrollment: There must be at least one child enrolled in grades K-12 in a Knox County public school.


Application Process


1. Form Submission: Interested families should visit kub.org/forms/connected-application  to fill out the application form. Existing KUB Fiber customers will need to complete the ConnectED application and await approval, which typically takes 7-10 business days.

  

2. New Customers: Families not yet subscribed to KUB Fiber must first sign up for the internet service before applying for the ConnectED program.

  

3. Documentation: Applicants must provide contact information, KUB service address, proof of income, and proof of school enrollment.


Program Benefits


Once approved, the ConnectED credit, valued at $80, will be applied to the recipient's KUB Fiber bill, covering the cost of the One Gigabit internet service. This ensures that students have access to the fastest internet available, which is essential for modern educational demands.

Bridging the Digital Divide: Free Internet for Knox County Students through KUB's New Initiative


Impact on the Community


KUB President and CEO Gabriel Bolas emphasized the company's commitment to bridging the digital divide. "Through KUB ConnectED, we can provide our students affordable access to the fastest internet available".


Knox County Schools' Chief Technology Officer Freddie Cox echoed this sentiment, highlighting the program's role in removing barriers to education. By providing reliable, free, high-speed internet to eligible students and their families, KUB is connecting them to new learning and career opportunities at home.



A Collaborative Effort


This initiative showcases the power of community partnerships in addressing critical needs. The collaboration between KUB, the City of Knoxville, and Knox County underscores a shared commitment to supporting students and ensuring equitable access to educational resources.


FAQs


How do I check if KUB Fiber is available in my area?

Visit the KUB Fiber Availability page to enter your address and confirm service availability.


What documentation do I need to apply?

You will need to submit proof of income, proof of school enrollment, your KUB service address, and contact information.


How long does the approval process take?

The approval process usually takes 7-10 business days.


Can I apply if I am not currently a KUB Fiber customer?

Yes, but you will need to sign up for KUB Fiber service before applying for the ConnectED program.


Conclusion


The KUB ConnectED program is a vital step towards ensuring that every student in Knox County has access to the internet resources they need for success. By eliminating the financial barrier to high-speed internet, KUB, along with the City of Knoxville and Knox County, is making a profound impact on the educational landscape.


For more information and to apply for the ConnectED program, visit kub.org/forms/connected-application.



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By addressing these frequently asked questions, families can better understand and navigate the application process, ensuring that more students benefit from this invaluable resource.

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